Painted Customer Technical Relations Specialist

Assan Alüminyum

We are looking "Painted Customer Technical Relations Specialist" for our company which has located at Dilovası.

• Undergraduate degree in chemical and metallurgical and materials engineering
• Excellent verbal and written skills in English
• Highly-efficient in MS Office, especially in MS Excel and PowerPoint
• Resident in Anatolian side of Istanbul or Kocaeli

JOB DESCRIPTION

• To have the principle of raising the customer satisfaction within the company, by understanding the customer complaints from domestic and international customers well and taking permanent actions to prevent recurrence
• To communicate with customers periodically in order to evaluate their satisfaction
• To analyze and record customer complaints
• Working as a team with the new product development unit, aiming to develop better service methods
• To be aware of new products or services in order to provide accurate and complete information to customers
• To forward the complaints to the relevant departments and to organize trainings if necessary
• Do not have any travel restrictions in the country or abroad in order to visit the complaints on site

We cooperate with our colleagues, candidates and all internal/external partners in line with our employer branding motto “Stronger Together”. We consider that it is not a privilege providing equal opportunities to all candidates who apply to our job adverts, regardless of race, religion, language, gender, color, national or social origin, sexual orientation, disability, political opinion, pregnancy or marital status.#StrongerTogether