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Outlet Supervisor - Room Service

D Maris Bay

Muğla(Marmaris)

İş Yerinde

İş Yerinde

Job Type

Periodical

Position Level

Manager candidate

Department

Tourism / Hospitality

Tourism / Hospitality

Application Count

66 application

Job Type

Periodical

Position Level

Manager candidate

Application Count

66 application

Department

Tourism / Hospitality

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QUALIFICATIONS AND JOB DESCRIPTION

Outlet Supervisor – Room Service / D Maris Bay

Doğuş Hospitality & Retail Group, Marmaris, Muğla, Turkey (On-site)

Doğuş Hospitality Group operates in D-Hotels and Resorts, Travel Management / MICE (ANTUR), Food & Beverage (d.ream) and Retail industries.

We are currently seeking for passionate and dynamic guest focused Outlet Supervisor – Room Service who pride themselves on her/his ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Outlet Supervisor – Room Service, oversees hotel services including Room Service & Minibar operations. Work closely with Outlet Manager – Room Service to establish and follow policies and guidelines in the day-to-day running of the hotel to ensure profitability and consistency. Solve detail problems that arise during work.

  • Conduct regular training sessions with the assigned team in line with the departmental SOP’s e.g. guest care, service standards, up-selling approach, product knowledge, entering guestrooms, telephone manners, etc.
  • Prepare and issue duty schedules for the respective team
  • Monitor service activities in the Room Service, aiming for highest possible customer satisfaction
  • Work in close co-operation with Kitchen, Stewarding, Cashiers as well as other key service departments
  • Work towards the successful 24hrs operation and ensure that telephones are always attended
  • Maintain a professional and friendly relationship with in-house guest, ensuring proper and prompt service to their rooms
  • In-charge of the delivery and clearance of all guestroom amenities and conduct spot checks
  • Ensure all Minibar and Amenity Programs operations are done promptly
  • Handles, or relays to managers all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Preferred Candidate

No experience preference
Associate Degree(Graduate), Bachelor’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Restoran Şefi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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Hakkımızda

Nestled upon a picturesque hillside adorned with pine trees, D Maris Bay offers an enchanting retreat that promises a lifetime of cherished memories.

Şirket Sayfasına Git
Yan Haklar

Lojman, Yemekhane.

Restoran Şefi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Restoran Şefi Restoran Şefi Maaşları Restoran Şefi Nasıl Olunur? Restoran Şefi Nedir? Restoran Şefi İş İlanları