Restaurant Hostess

D Maris Bay

We as D Maris Bay; feel responsible and committed to create a working environment that is challenging, satisfying and fun, so we can retain and motivate excellent people during their long term careers with D Maris Bay.

• Previous experience in a guest contact field at least two years,
• Ability to work and communicate effectively with people of all cultures,
• Excellent communication skills,
• Excellent knowledge of spoken and written English, other languages (Russian) will be an advantage,
• Should be aware of windows, MS office and Opera programs.

JOB DESCRIPTION

• Our ideal Hostess will be responsible for:
• Opening procedure, ensuring that the table top set up (flowers, candles, lamps and tent cards) is set according to the restaurant requirements.
• Ensuring that all table top items are clean and in good repair.
• Arranging restaurant seating plan in line with reservation book and Restaurant Manager requirements.
• Cleaning chair/sofa cushions.
• Setting-up hostess desk according to the standards of D Maris Bay.
• Greeting the guest in a friendly and courteous manner according to the standards of D Maris Bay.
• Seating the guest according to the standards of D Maris Bay.
• Assisting with service as required by the Restaurant Manager.
• Handling all telephone bookings and enquiries in accordance to the standards of D Maris Bay.
• Ensuring that the Restaurant Manager and Supervisor are kept informed of all guest comments and complaints.
• During closing procedure ensure that all table top items are collected and cleaned as per the standards set by D Maris Bay.
• Ensuring that all menus, drinks lists and guest collateral items are kept clean and undamaged according to the standards set by D Maris Bay.
• Assisting Restaurant Manager in maintaining all guest history records.
• Keeping uniform neat and clean and ensure personal grooming and hygiene is in line with standards set by D Maris Bay.