Housekeeping Manager

D Resort Ayvalık Murat Reis

Doğuş Hospitality Group operates in the D-Hotels and Resorts, Travel Management / MICE (ANTUR), Food & Beverage (d.ream) and Retail industries.

Doğuş Hospitality & Retail is a Pioneer in the sector with its owned and operated hotels serving with international standards. Strengthening its position with global cooperations, the group continunes to create value for Turkey.

We as D Resort Ayvalık; feel responsible and committed to create a working environment that is challenging, satisfying and fun, so we can retain and motivate excellent people during their long term careers with D Hotels & Resorts.

D-Resort Ayvalık offers you newly designed up to international luxury standard with Bed&Breakfast concept. Resort provides to its guests an elegant and luxurious concept with its 90 comfortable rooms, as well as one villa.

D Resort Ayvalik is looking for anenthusiastic, proactive and energetic  Manager of Housekeeping with the following criterias;

• College / university degree graduate
• Least five years previous management experiences within the Housekeeping  Department of a hotel or Cruise ship.
• Professional communication skills both verbal and written in English.
• Advanced knowledge in Opera & MS Office Program.
• Excellent attention to detail, creative and innovate.
• Strong leadership skills.
• Excellent communication and organizational skills.
• Manage and develop personnel in the housekeeping department.

MAIN RESPONSIBILITIES 

• Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
• Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
• Recommend rooms that need cleaning or maintenance in coordination with Technic and Front Office.
• Coordinate repairs and maintenance with Technic and ensure that proper records are kept for rooms as in a Room History record.
• Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed.
• Controls the stock of towels, sheets and blankets in the rooms, checks whether the materials required for the guests are available, controls the consumption and ensures that the inventory count is carried out regularly, is responsible for the materials that are running out and irregularities.
• Control to the budget, recommends uniform changes, controls uniform par stocks, and oversees the distribution of uniforms. Controls and system the uniform room.
• Ensure that uniforms are proper and order new uniforms as and when needed
• Attetion to hygiene and uniform standards.
• Keep an open channel of communication with subordinates and superiors on a daily basis.
• Responsible for the preparation of Housekeeping budget and forecast, determination of    purchase requirements etc.
• Monitor and constantly improve quality and guest satisfaction with the given tools.
• Handle guest complaints in prompt and courteous manner.
• Ensure all departmantel operations manuals are prepared and updated annually.
• Implement coorparete policies, procedures, guidelines etc.