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Bursa, İzmir, Kocaeli(Gebze)
İlan yayından kaldırılmıştır!

Job Type

Full-Time

Years of Experience

No experience preference

Department

Quality

Quality

Application Count

269 application

Job Type

Full-Time

Years of Experience

No experience preference

Application Count

269 application

Department

Quality

QUALIFICATIONS AND JOB DESCRIPTION

 Job description: 

This job is key for the success of our Quality Resident Engineer business, so following objectives should be accomplished to the highest feasible standards. 

* Main objective is to avoid the official claims from the customer mainly through preventive actions as well as corrective ones. 


 Other Objectives: 

* Ensure customer satisfaction - technical support of the customer, customer support in quality issues and promotion of contracted customer's reputation

* Build solid professional relationship with customer at plant level.

* Be identified as the contracted customer's representative, qualified to deal with customer production issues. Get customer credibility through fulfilled commitments.

* Ensure an open and straight communication line between OEM and the contracted customer

* Analyze problems at OEM's plant to find the proper solution (and avoid claim), and inform affected production plants to take corrective actions. Proactive channeling of information on existing claims to the Plant to perform the analysis and solve them.

* Provide continuous feedback to the customer about the status and evolution of existing claims as soon as possible.

* Participate in the customer meetings, as required.

* Seek continuous feedback, formal and informal, of customer satisfaction degree about our product and service.

* Audit regularly how the customer handles our products.

* Report on a regular basis (defined by the supervisor) to the dedicated kontakts.

* Participate on any prototype, pre-serial builds or line trials, launch support and engineering changes at Customer as needed.

* Involvement in customer requirements concerning technical changes, technical support of the customer

* Representation of contracted partner and the interest of the customer

* Coordinate repair and/or Sorting activities on site. Starting any sorting or rework activity must be executed only based on written confirmation by the contracted client.


 Required Skills; 

* Excellent Communication Skills, Both Written and Verbal

* Strong in process and process controls

* Identify and implements Standardized Work

* Understand Flow Diagram, PFEMA, Control Plans. How to write and lead teams

* Strong background in Root Cause Analysis and Corrective Action reporting

* Process and Product audits experience


Personal Skills; 

* Eager to take on new challenges and responsibilities.

* Self-motivated/Self-Starter

* Strong integrity, used to act as company's rep.

* Able to build a long-term win-win patterns with client.

* Communication a plus with excellent problem solving and customer relationship skills: Problem-solving ability

* Working familiarity of automotive OEM quality systems, including TS-16949 requirements

* Ability to be/work on call at any time.,

Preferred Candidate

Bachelor’s(Graduate)
Completed
English(Reading : Good, Writing : Good, Speaking : Good)
Class B

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