Front Office Supervisor (Night)

Grand Tarabya Otel-Bayraktarlar Holding A.Ş.

Front Office Supervisor (Night)

QUALIFICATIONS

4 year bachelor’s degree in business management or tourism related field would be an asset,

Minimum 4 years’ of working experience at front office department,

Excellent command of written and spoken English is required,

Excellent command of MS Office applications and Opera PMS,

Attitude over skills,

Strong communication skills,

Good teamwork player,

Strong aspect of time management,

Analytical approach to problem solving, result oriented,

Negotiation skills,

Ability to use initiative,

Ability to work under pressure,

To be proactive,

To have flexibility,

Analytical thinking,

JOB DESCRIPTION

To ensure the smooth and efficient running of the hotel at night while delivering excellent guest service. To ensure the end of day procedures are completed to fulfil all statistical reports required for the hotel. To guide actively and direct the whole team to ensure consistency of hotel standards and a high level of performance and service delivery.