Reservation Sales Executive

Mivara Luxury Otel

Mivara Luxury Bodrum is seeking a full-time Reservation Sales Executive to join its Sales team.

Qualifications and Skills:

• The core responsibility is to make guests feel welcome and assist them through a hassle-free reservation process. Handling and managing reservations process through various communication platforms
• Ensuring all information about reservations are appropriately taken and entered into the system Help maximise room sales by upselling to a higher category
• Maintain and update all room reservation transactions, room availabilities Handle group bookings
• Check arrival list for next day arrival bookings
• Updating bookings as No Shows at platforms with pay at hotel bookings
• Work closely with Front Office
• Provide support to guests regarding their booking queries
• Respond to guest reviews
• Consistently offer exceptional, friendly, engaging and quality services to guests
• Maximise the sales and room occupancy rates
• Perform any other duties as assigned by management Requirements