Training Manager

Six Senses İstanbul

Located in the prestigious Sariyer district of Istanbul, this historic mansion offers remarkable views over the Bosphorus Strait and incorporates architectural features from the site’s former Ottoman-era buildings. This "Pearl of Bosphorus" shines through its commitment to community, sustainability, wellness and design, infused with touches of fun and quirkiness.

Scope

Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty.

Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation.

Identify training and development needs within the organisation through job analysis, appraisal schemes and regular consultation with other managers.

Design and evaluate training and development programmes based on the hotel's needs; ensure that statutory training requirements are met.

Prepare a training plan for the hotel (biannual/annual) based on systematic research and needs analysis.

Prepare an expenditure budget by identifying and allocating appropriate portions of the funds for the different training initiatives and other expenses. Consider the costs of the training and development programmes that are being planned and to keep within budgets

Work with the Home Office to produce training and development programmes that are satisfactory to all relevant parties such as line managers, accountants and senior managers.

Plan, develop and organize training sessions and produce appropriate training materials for in-house courses.

Manage the delivery of training and development programmes and deliver training in a manner that is easily understandable to trainees and in a way that motivates them

Monitor and review the progress of trainees by using questionnaires and by having discussions with managers

Continually amend the training and development programmes as necessary, in order to adapt to the changes that occur in the work environment

Help people such as line managers and trainers to solve specific training problems either on a one-to-one basis or in groups

Organize and liaise with Department Heads concerning new host orientation and induction.

Implement and follow up on training activities.

Maintain and update all training records.

Provide updated information on relevant external courses for hosts.

Arrange training programs for trainees from local and overseas hotel schools.

Work closely with Departments Heads and Director of Human Resources to get feedback and monitor the training progress.

Assist senior management in developing training concepts for management levels.

Qualifications

BA/BSc in Hospitality management or related field.

Minimum 3 years managerial experience; prefer in a luxury hotel setting.

Excellent command on both verbal and written in English.

Excellent computer skills with Microsoft applications.

Good knowledge of hotel operations.

Good general education with special industrial training in various departments of a Hotel.

Giving full attention to what other people are saying, taking time to understand the points being made.

Motivating, developing and directing people as they work.

Bringing other together and trying to reconcile differences.

Being aware of others’ reactions and understanding why they react as they do.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Communicating effectively in writing as appropriate.