Retail Store Associate

SUNSET HOSPİTALİTY OTELCİLİK TURİZM VE TİCARET ANONİM ŞİRKETİ

Sunset Hospitality Group has become a leading hospitality management group with a global presence across 16 countries with over 31 brands. METT Social Living is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveller of today looking for an ideal place to celebrate life.

Now, we are hiring Retail Store Associate to join us in Bodrum.

Job Responsibilities

• Greet guests as they enter the shop, ask whether they would like assistance with anything and provide help if needed in a friendly, hospitable and efficient manner    
• Remain knowledgeable about and answer questions related to merchandise, sales, promotions and store policy
•   Provide recommendations based on customer’s stated preferences, needs and desires  
• Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions 
• Operate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register when on the first or last shift of the day   
• Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables
• Locate merchandise for guests, placing special orders to find desired items if necessary 
• Handle refunds, returns and exchanges with a focus on timeliness and guest service

Job Skills & Qualifications Required

• Friendly, outgoing demeanor with a strong commitment to customer service
• Ability to express oneself clearly and persuasively when making sales
• Calm, professional demeanor even when confronted by discourteous customers
• Fluency in English and Turkish
  
• Exceptional detail and follow up, excellent time management skills and the ability to quickly evaluate alternatives and decide on a plan of action.
  

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