Wellness Counselor / Psychologist

TELUS International

Do you want to find your dream job in Bulgaria?

Our people are at the heart of our culture!

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!

Career first, company second!

The majority of our directors and managers started their careers as agents or junior positions. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.

Be part of something great!

How would you like to take a long journey with us in the Wellness Department for TELUS International Bulgaria, a global Customer Service Management Company?

Now we are looking for a Psychologist who has the following criteria and will add strength to our team.

Responsibilities:

• Support our employees individually during daily business to reduce stress
• Offer psycho-educational group sessions on stress prevention and improving resilience for new hire training groups and employees
• Counsel and support employees in regards to trauma, stress management and conflict resolution
• Plan, create and execute team building activities to improve team cohesion and provide balance from day to day work related stress
• Support the HR department by assessing and advising regarding applicants mental suitability

Position Requirements:

• Degree in Psychology
• Candidates must have EU/ Bulgarian citizenship and has to work in Bulgaria 
• Experience in conducting suitability diagnostics
• Experience in working with PTSD/STSD
• Proficiency in conflict and crisis management
• Very good knowledge of spoken and written English
• Excellent communication skills and capacity for teamwork
• Reliability, independent work and high level of motivation
• Experience in reporting tools like Excel

What we offer:

• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.