Export & Import Representative

UPS Türkiye

Qualifications

• At least Associate Degree with a major in Logistics, Supply Chain or related field
• 1-2 years work/internship experience
• Product knowledge on both export & import customs regulations
• Excellent command of English
• Excellent command of MS-Office tools,
• Strong problem solving skills
• Strong time management

Job Description

• Prepare and process import and export documentation according to customs regulations, laws, or procedures.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies